Job Detail

  • Career Level Entry Level
  • Experience None
  • Education None

Job Description

Provide an outstanding customer experience through exceptional service. Establish and maintain a safe and clean shopping experience.

Essential Functions

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Inform customers of grocery specials.
  • Strive for at least five items in the bag while ensuring that contents or items are not damaged.
  • Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
  • Assist in removing customer’s merchandise from bottom of bascart for checkout.
  • Offer assistance to customers with loading bags into their car.
  • Return merchandise to store shelves.
  • Gather bascarts and return them to designated areas.
  • Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
  • Label, stock and inventory department merchandise.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Clean up spills as needed, collect and pick up trash inside store and parking lot.
  • Clean all areas inside and outside of store.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Collaborate with Front-end associates to encourage teamwork.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

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